Monash Sport News

Trips and Tours Customer Satisfaction Report 2006

Trips and Tours provided 20 separate trips, tours and activities for the year 2006. This included 13 Discover Victoria day trips, 5 adventure activities, 1 Discover Australia interstate tour and 1 ski trip. A total of 585 passengers enjoyed the services on offer with 433 completing a feedback survey for the trip, tour or activity they participated in. This represents a 74% customer response rate.

> Trips & Tours Customer Satisfaction Report 2006 (93K Adobe Acrobat .pdf format)